FAQs
communications + marketing
What does dot + del actually do?
We help organisations communicate clearly. That can mean shaping strategy, refining messaging, creating content, delivering PR, running ad campaigns or supporting teams through workshops and training. If it involves how your business is presented and speaks to people, we can help.
Do you do PR, marketing or both?
Both. We don’t see them as separate. Good PR relies on strong messaging and content; good marketing works best when it earns trust. We join the dots so your communications feel joined-up, not fragmented.
Can you help if we don’t know what we need yet?
Yes. That’s often where we start. Our discovery sessions and strategy workshops are designed to help you clarify the problem before jumping to solutions.
Do you only work on long-term retainers?
No. While we do retainers, we also offer clearly defined, project-based work and workshops. These are ideal if you want clarity, momentum or support around a specific challenge without a long-term commitment.
What size of business do you work with?
We work with organisations of all sizes, from start-ups and charities to established brands and large events. It’s not about size…it’s about openness to collaborate.
We love your look but are you ‘serious enough to work with us?
Yes. Our brand identity is bright by design, but our thinking is considered and strategic. Behind the colour is a vast experience in communications, PR, and marketing across complex projects, regulated sectors, and high-profile campaigns. We believe that professionalism and creativity can coexist and we judge our by outcomes, not aesthetics. We take every brief seriously, whatever it looks like on the surface.
What does dot + del actually do?
We help organisations communicate clearly. That can mean shaping strategy, refining messaging, creating content, delivering PR, running ad campaigns or supporting teams through workshops and training. If it involves how your business is presented and speaks to people, we can help.
Do you do PR, marketing or both?
Both. We don’t see them as separate. Good PR relies on strong messaging and content; good marketing works best when it earns trust. We join the dots so your communications feel joined-up, not fragmented.
Can you help if we don’t know what we need yet?
Yes. That’s often where we start. Our discovery sessions and strategy workshops are designed to help you clarify the problem before jumping to solutions.
Do you only work on long-term retainers?
No. While we do retainers, we also offer clearly defined, project-based work and workshops. These are ideal if you want clarity, momentum or support around a specific challenge without a long-term commitment.
What size of business do you work with?
We work with organisations of all sizes, from start-ups and charities to established brands and large events. It’s not about size…it’s about openness to collaborate.
We love your look but are you ‘serious enough to work with us?
Yes. Our brand identity is bright by design, but our thinking is considered and strategic. Behind the colour is a vast experience in communications, PR, and marketing across complex projects, regulated sectors, and high-profile campaigns. We believe that professionalism and creativity can coexist and we judge our by outcomes, not aesthetics. We take every brief seriously, whatever it looks like on the surface.
What does dot + del actually do?
We help organisations communicate clearly. That can mean shaping strategy, refining messaging, creating content, delivering PR, running ad campaigns or supporting teams through workshops and training. If it involves how your business is presented and speaks to people, we can help.
Do you do PR, marketing or both?
Both. We don’t see them as separate. Good PR relies on strong messaging and content; good marketing works best when it earns trust. We join the dots so your communications feel joined-up, not fragmented.
Can you help if we don’t know what we need yet?
Yes. That’s often where we start. Our discovery sessions and strategy workshops are designed to help you clarify the problem before jumping to solutions.
Do you only work on long-term retainers?
No. While we do retainers, we also offer clearly defined, project-based work and workshops. These are ideal if you want clarity, momentum or support around a specific challenge without a long-term commitment.
What size of business do you work with?
We work with organisations of all sizes, from start-ups and charities to established brands and large events. It’s not about size…it’s about openness to collaborate.
We love your look but are you ‘serious enough to work with us?
Yes. Our brand identity is bright by design, but our thinking is considered and strategic. Behind the colour is a vast experience in communications, PR, and marketing across complex projects, regulated sectors, and high-profile campaigns. We believe that professionalism and creativity can coexist and we judge our by outcomes, not aesthetics. We take every brief seriously, whatever it looks like on the surface.
digital, content + advertising
Do you run digital advertising campaigns?
Yes, where it makes sense. We plan and deliver digital campaigns across social and other channels, but we always start with objectives, audience and the desired outcome, not platforms.
Can you help with content if we already have an in-house team?
Absolutely. We often work alongside in-house teams to provide direction, structure, campaign ideas or specialist support, rather than replacing what’s already there. We like to think of ourselves as an extension of your team.
Do you create content as well as strategy?
Yes. Strategy and delivery go hand in hand. We can help shape the plan, create the content, or do both.
Do you run digital advertising campaigns?
Yes, where it makes sense. We plan and deliver digital campaigns across social and other channels, but we always start with objectives, audience and the desired outcome, not platforms.
Can you help with content if we already have an in-house team?
Absolutely. We often work alongside in-house teams to provide direction, structure, campaign ideas or specialist support, rather than replacing what’s already there. We like to think of ourselves as an extension of your team.
Do you create content as well as strategy?
Yes. Strategy and delivery go hand in hand. We can help shape the plan, create the content, or do both.
Do you run digital advertising campaigns?
Yes, where it makes sense. We plan and deliver digital campaigns across social and other channels, but we always start with objectives, audience and the desired outcome, not platforms.
Can you help with content if we already have an in-house team?
Absolutely. We often work alongside in-house teams to provide direction, structure, campaign ideas or specialist support, rather than replacing what’s already there. We like to think of ourselves as an extension of your team.
Do you create content as well as strategy?
Yes. Strategy and delivery go hand in hand. We can help shape the plan, create the content, or do both.
training, workshops + confidence
What are your workshops like?
Practical, focused, and tailored. Whether it’s personas, messaging, media training or crisis communications, our sessions are designed to leave teams clearer and more confident than when they arrived.
Do you offer media or camera training?
Yes. We help teams, leaders and spokespeople feel prepared, credible and calm — whether they’re facing press, stakeholders or getting in front of the camera to create content.
Can workshops be adapted to our business or sector?
Always. Nothing we do is off-the-shelf. Every session is shaped around your organisation, audience and what your desired outcomes are.
What are your workshops like?
Practical, focused, and tailored. Whether it’s personas, messaging, media training or crisis communications, our sessions are designed to leave teams clearer and more confident than when they arrived.
Do you offer media or camera training?
Yes. We help teams, leaders and spokespeople feel prepared, credible and calm — whether they’re facing press, stakeholders or getting in front of the camera to create content.
Can workshops be adapted to our business or sector?
Always. Nothing we do is off-the-shelf. Every session is shaped around your organisation, audience and what your desired outcomes are.
What are your workshops like?
Practical, focused, and tailored. Whether it’s personas, messaging, media training or crisis communications, our sessions are designed to leave teams clearer and more confident than when they arrived.
Do you offer media or camera training?
Yes. We help teams, leaders and spokespeople feel prepared, credible and calm — whether they’re facing press, stakeholders or getting in front of the camera to create content.
Can workshops be adapted to our business or sector?
Always. Nothing we do is off-the-shelf. Every session is shaped around your organisation, audience and what your desired outcomes are.
how dot + del works
What makes dot + del different?
We’re purpose-led, ethical and collaborative. We focus on strategy before tactics and we give 100% of our profits to charity.
Who will we work with?
The people you meet in the pitch are the people you’ll work with day to day. We’re a small, senior team of experts, and we stay closely involved from day dot (pun intended) so you’ll never be passed from the pitch team to someone you’ve never met.
Do you work collaboratively with clients?
Yes. It’s where we see our partnerships thriving. We want to work with you, not just for you.
What makes dot + del different?
We’re purpose-led, ethical and collaborative. We focus on strategy before tactics and we give 100% of our profits to charity.
Who will we work with?
The people you meet in the pitch are the people you’ll work with day to day. We’re a small, senior team of experts, and we stay closely involved from day dot (pun intended) so you’ll never be passed from the pitch team to someone you’ve never met.
Do you work collaboratively with clients?
Yes. It’s where we see our partnerships thriving. We want to work with you, not just for you.
What makes dot + del different?
We’re purpose-led, ethical and collaborative. We focus on strategy before tactics and we give 100% of our profits to charity.
Who will we work with?
The people you meet in the pitch are the people you’ll work with day to day. We’re a small, senior team of experts, and we stay closely involved from day dot (pun intended) so you’ll never be passed from the pitch team to someone you’ve never met.
Do you work collaboratively with clients?
Yes. It’s where we see our partnerships thriving. We want to work with you, not just for you.
purpose + charity
What charity does dot + del support?
Each year, we partner with a charity chosen by our clients (across both retained and project work) from a shortlist created by the dot + del team. One charity partner is supported per year.
How is the charity partner chosen?
We shortlist charities aligned with our values and invite the dot + del team and our clients to vote. This keeps the decision collective and meaningful.
How much do you donate?
100% of dot + del’s profits go to our chosen charity partner. This includes both financial donations and time given in kind, with over £100,000 contributed so far.
Why did you choose to be a Not-For-Profit?
Because we believe great work and doing good shouldn’t be separate things. Delivering your mission helps make our mission a reality.
What charity does dot + del support?
Each year, we partner with a charity chosen by our clients (across both retained and project work) from a shortlist created by the dot + del team. One charity partner is supported per year.
How is the charity partner chosen?
We shortlist charities aligned with our values and invite the dot + del team and our clients to vote. This keeps the decision collective and meaningful.
How much do you donate?
100% of dot + del’s profits go to our chosen charity partner. This includes both financial donations and time given in kind, with over £100,000 contributed so far.
Why did you choose to be a Not-For-Profit?
Because we believe great work and doing good shouldn’t be separate things. Delivering your mission helps make our mission a reality.
What charity does dot + del support?
Each year, we partner with a charity chosen by our clients (across both retained and project work) from a shortlist created by the dot + del team. One charity partner is supported per year.
How is the charity partner chosen?
We shortlist charities aligned with our values and invite the dot + del team and our clients to vote. This keeps the decision collective and meaningful.
How much do you donate?
100% of dot + del’s profits go to our chosen charity partner. This includes both financial donations and time given in kind, with over £100,000 contributed so far.
Why did you choose to be a Not-For-Profit?
Because we believe great work and doing good shouldn’t be separate things. Delivering your mission helps make our mission a reality.
getting started
What’s the best way to start working with you?
Give us a ring or drop us an email. We’ll listen (or read!), ask questions and help you decide what kind of support makes sense — whether that’s a workshop, a project or something longer-term.
Do you offer an initial chat?
Yes. We’re always happy to have an informal conversation to explore whether we’re the right fit.
What’s the best way to start working with you?
Give us a ring or drop us an email. We’ll listen (or read!), ask questions and help you decide what kind of support makes sense — whether that’s a workshop, a project or something longer-term.
Do you offer an initial chat?
Yes. We’re always happy to have an informal conversation to explore whether we’re the right fit.
What’s the best way to start working with you?
Give us a ring or drop us an email. We’ll listen (or read!), ask questions and help you decide what kind of support makes sense — whether that’s a workshop, a project or something longer-term.
Do you offer an initial chat?
Yes. We’re always happy to have an informal conversation to explore whether we’re the right fit.